Verdure Signal Pty Ltd
1 Martin Place, Level 32
Sydney, NSW 2000, Australia
Phone: +61 2 9528 4172
Email: [email protected]
Privacy Policy
Last updated: November 15, 2025
Our Commitment to Your Privacy
At Verdure Signal, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you interact with our website and services. We believe in transparency and want you to understand exactly what happens with your data.
We are committed to complying with applicable privacy laws, including the Australian Privacy Act 1988 and the General Data Protection Regulation where applicable. This policy outlines your rights and our responsibilities regarding your personal information.
Information We Collect
Information You Provide Directly
When you interact with our website or services, you may choose to provide us with certain information:
- • Contact Information: Name, email address, phone number, company name when you fill out contact forms or inquiry submissions
- • Communication Data: The content of messages you send to us, including any attachments or additional information you choose to share
- • Service Information: Details about your marketing needs, business objectives, and preferences when discussing potential services
Information Collected Automatically
When you visit our website, certain information may be collected automatically:
- • Technical Data: IP address, browser type and version, operating system, device information, and time zone settings
- • Usage Data: Information about how you navigate our website, including pages visited, time spent on pages, links clicked, and referral sources
- • Cookie Data: Information stored through cookies and similar technologies as described in our Cookie Policy
Information from Third Parties
We may receive information about you from third-party sources:
- • Analytics Providers: Aggregated data about website traffic and user behavior from services like Google Analytics
- • Advertising Networks: Information about your interactions with our advertisements on other platforms
- • Public Sources: Publicly available business information when researching potential client needs or market opportunities
How We Use Your Information
We use the information we collect for specific, legitimate business purposes:
Service Delivery and Communication
To respond to your inquiries, provide information about our services, communicate regarding potential or ongoing projects, and deliver the marketing services you request from us.
Website Improvement and Analytics
To understand how visitors use our website, identify areas for improvement, optimize user experience, and develop new features or content that better serves our audience.
Marketing and Business Development
To send relevant information about our services, share industry insights that may interest you, and develop marketing campaigns that reach appropriate audiences with consent where required.
Legal Compliance and Protection
To comply with legal obligations, protect our rights and property, prevent fraud or abuse, enforce our terms and conditions, and respond to legal processes or government requests.
Business Operations
To maintain records for business purposes, conduct internal research and analysis, improve our service offerings, and support general business administration activities.
Legal Basis for Processing: We process your personal data based on your consent, contractual necessity, legal obligations, or our legitimate business interests. You have the right to withdraw consent at any time where we rely on consent as the legal basis for processing.
How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
Service Providers and Partners
We work with trusted third-party service providers who assist us in operating our website and delivering our services:
- • Website hosting and infrastructure providers
- • Analytics and performance monitoring services
- • Email communication and marketing platforms
- • Advertising networks and platforms
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements
We may disclose your information when required by law, in response to legal processes, to protect our rights or property, or to ensure the safety of our users or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
With Your Consent
We may share your information with other parties when you have provided explicit consent for us to do so.
How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal information:
Technical Safeguards
- • Encryption of data in transit and at rest
- • Secure servers and infrastructure
- • Regular security assessments
- • Firewalls and intrusion detection systems
Organizational Measures
- • Access controls and authentication
- • Staff training on data protection
- • Confidentiality agreements
- • Regular policy reviews and updates
Data Breach Notification: In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify affected individuals and relevant authorities as required by law, typically within 72 hours of becoming aware of the breach.
While we implement robust security measures, no system is completely secure. We cannot guarantee absolute security but remain committed to protecting your information using industry-standard practices.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:
- • Inquiry Data: Contact form submissions and initial inquiries are retained for up to two years unless you request earlier deletion
- • Client Data: Information related to active service engagements is retained for the duration of the relationship and up to seven years afterward for legal and accounting purposes
- • Analytics Data: Aggregated and anonymized usage data may be retained indefinitely for statistical purposes
- • Marketing Data: Contact information for marketing purposes is retained until you unsubscribe or request deletion
When data is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule and applicable legal requirements.
Your Privacy Rights
You have several rights regarding your personal information:
Right to Access
You can request a copy of the personal information we hold about you, including details about how we process it.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal information we have about you.
Right to Erasure
You can request that we delete your personal information, subject to certain legal exceptions and retention requirements.
Right to Data Portability
You can request that we provide your personal information in a structured, commonly used, machine-readable format for transfer to another service provider.
Right to Object
You can object to our processing of your personal information for direct marketing purposes or based on legitimate interests.
Right to Restrict Processing
You can request that we limit how we use your personal information in certain circumstances.
Right to Withdraw Consent
Where we rely on your consent to process your information, you can withdraw that consent at any time.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within one month, though this may be extended in complex cases.
You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal information appropriately.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly and confirm completion within 30 days.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it as soon as possible. If you believe we may have collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than Australia, including countries that may have different data protection laws. When we transfer your data internationally, we ensure appropriate safeguards are in place:
- • Standard contractual clauses approved by relevant authorities
- • Adequacy decisions recognizing equivalent data protection standards
- • Other legally approved mechanisms to ensure data protection
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:
- • Updating the "Last updated" date at the top of this policy
- • Posting a notice on our website homepage
- • Sending an email notification to registered users (where applicable)
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
Contact Us About Privacy
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us:
Privacy Officer
Verdure Signal Pty Ltd
1 Martin Place, Level 32
Sydney, NSW 2000, Australia
Email: [email protected]
Phone: +61 2 9528 4172
We aim to respond to all privacy-related inquiries within 5 business days and resolve requests within 30 days. For complex matters, we may require additional time and will keep you informed of our progress.